Returns & Exchanges
At House Of Haniya, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 14-day return and exchange window for all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags, garment bags, and protective seals are intact and undamaged.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects the items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.